Wavenet Reviews

Wavenet International (Pvt) Ltd, also known as Global Wavenet, is a technology company primarily focused on providing software, systems, and infrastructure solutions for the telecommunications industry. Founded in 2003 and headquartered in Colombo, Sri Lanka, Wavenet has established a significant international presence, with deployments in over 30 countries across Oceania, APAC, Africa, and Latin America. The company specializes in carrier-specific, off-the-shelf solutions aimed at facilitating the digital transformation of Value Added Services (VAS) and Business Support Systems (BSS) for both wireless and wireline carriers. Their core expertise encompasses a broad portfolio including messaging (SMSC, MMSC, Gateways), voice (IVR), media platforms, API orchestration, and enabling rich digital channel interactions. Wavenet targets telecommunication operators (CSPs/MNOs) and increasingly, enterprises in sectors like BFSI, offering solutions such as customer service automation, B2B/B2B2X monetization marketplaces, low-code application development platforms (Compose), and unified VAS infrastructure modernization often leveraging Kubernetes. They emphasize an AI-first approach to drive innovation, enhance customer experiences, optimize operations, and ensure security and scalability for their clients. Key partnerships include working with major operators and participating in industry forums like TM Forum.