Wadax Reviews

Wadax is a Japanese web hosting provider, operating under the larger GMO Internet Group, which has been active in the Japanese internet services sector since 1995. Wadax positions itself with a strong emphasis on customer service and robust security measures. Their hosting services are geared towards businesses and individuals seeking reliable and secure online platforms. Key security features promoted include partnerships with SECOM for intrusion prevention systems (IPS), regular vulnerability diagnostics by Wadax engineers, web virus checks, DDoS defense, free shared SSL, and FTP over SSL. Their infrastructure utilizes servers co-located in the SoftBank Data Center in Japan, monitored 24/7 by Wadax staff. These servers employ a hybrid SSD (RAID 1) and HDD (RAID 6) configuration for performance and redundancy. They support modern web technologies like PHP, MySQL, PostgreSQL, Perl, Ruby, and Python, along with Cron jobs for task scheduling. Wadax offers shared hosting plans with varying SSD disk space (20GB to 150GB) and unlimited monthly data transfer, supporting multiple add-on domains. While backups and domain registration are available as optional add-ons, they highlight a 99.9% network uptime guarantee. Customer support is advertised as 365 days a year via phone (toll-free, including mobile) and email/contact forms, aiming for a high level of customer satisfaction, described as 'hospitality' beyond typical support.