A Small Orange Reviews

A Small Orange (ASO) was founded in Atlanta, Georgia, in 2003 with a philosophy centered on providing high-quality hosting services and exceptional customer support at affordable prices. The company initially targeted individuals and small businesses, offering shared hosting, reseller hosting, VPS hosting, and dedicated servers. They emphasized a 'homegrown feel' and focused on customer satisfaction, ease of use, and clarity. ASO gained a positive reputation for its reliable service and responsive support, initially provided via email and live chat. The company also highlighted its commitment to eco-friendly practices by matching energy consumption with renewable energy certificates. In 2012, A Small Orange was acquired by Endurance International Group (EIG), now known as Newfold Digital, a large conglomerate owning numerous web hosting brands like Bluehost and HostGator. While ASO initially maintained its independent operations and strong brand reputation post-acquisition, concerns about service quality and support began to emerge over time, mirroring patterns seen with other EIG acquisitions. Their service portfolio included various tiers within shared, business, reseller, cloud VPS, and dedicated hosting, often featuring cPanel, Softaculous, and unlimited email addresses on many plans. However, reports indicate that phone support was discontinued, relying primarily on live chat and email.