Red Rook Reviews

Red Rook is an Australian-owned and operated internet services company established in 1999. They specialize in providing reliable web hosting solutions primarily targeting small to medium-sized businesses (SMBs), as well as catering to corporate and larger business clients within Australia. Their core philosophy revolves around offering personalized, fast, and responsive customer service, akin to a local business, with a commitment to never putting customers on hold and ensuring support calls remain within Australia. Red Rook's infrastructure features servers located exclusively in Sydney, Australia, configured in a clustered environment (separate servers for MySQL, mail, DNS) running on CloudLinux for enhanced performance, speed, and security. They emphasize quality over being the cheapest option, using robust hardware and offering daily backups. Services include Linux and Windows shared hosting (though Windows plans might be under review), managed VPS, managed dedicated servers, reseller hosting, domain name registration, and email hosting. They also offer assistance with website design and search engine listing strategies. Unique selling points include their Australian-based operations and support, clustered hosting environment for performance, free traffic on certain plans, and a strong focus on direct, personal customer support with 24/7 emergency telephone availability.